Last updated: May 12, 2026
Overview
Welcome to TeckWrap UAE. These Terms of Service (“Terms”) describe your rights and responsibilities when you use our website, online store, products, services, and related communications (collectively, the “Services”).
The Services are operated by TeckWrap UAE, located at:
O-02, Persia Cluster
International City
Dubai, United Arab Emirates
Throughout these Terms, “we,” “us,” and “our” refer to TeckWrap UAE.
Our Services are powered by Shopify, which provides the e-commerce platform used to operate our online store.
Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use our Services.
Section 1 — Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority under the laws applicable to you. If you permit a minor to use the Services on a device that you own, purchase, or manage, you are responsible for that minor’s use of the Services.
To use certain Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing details, payment information, and shipping address.
You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.
Section 2 — Our Products
We make reasonable efforts to display our products and services accurately. However, product colors and appearance may vary depending on your device, screen settings, lighting, and configuration.
We do not guarantee that the appearance of a product will exactly match the images shown on our website.
Product descriptions, specifications, colors, packaging, and availability may change at any time without notice. We reserve the right to discontinue products or limit quantities offered to any person, location, or jurisdiction.
Section 3 — Orders and Sales
All purchases made through our online store are made directly with TeckWrap UAE.
When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline an order for any lawful reason.
An order is not accepted until we confirm its acceptance and receive or authorize payment. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after acceptance or dispatch.
If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.
Purchases are subject to our applicable [Return and Warranty Policy] and any other policies displayed on our website.
You represent and warrant that your purchases are for personal or household use and not for unauthorized commercial resale or export.
Section 4 — Prices and Billing
Prices, discounts, and promotions may change without notice. The price charged for a product will generally be the price displayed at the time the order is placed and shown in your order confirmation.
Unless expressly stated otherwise, prices may not include delivery charges, handling fees, customs duties, import charges, or applicable taxes.
Promotions may be subject to separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will apply to the extent of that conflict.
You agree to provide accurate and complete purchase, payment, billing, and account information. You also agree to promptly update your information, including your email address and payment details, so that we can complete your transaction and contact you when necessary.
You represent and warrant that:
- The payment information you provide is accurate and complete;
- You are authorized to use the payment method provided;
- Charges made by you will be honored by your payment provider; and
- You will pay all charges incurred at the prices displayed, including applicable delivery charges and taxes.
Section 5 — Payment
Available payment methods may include:
- Visa;
- Mastercard;
- AMEX
Payment must be received or authorized before an order is processed and dispatched.
For card payments, we may perform a standard authorization and security check to verify payment details and help prevent fraudulent transactions.
We generally aim to process confirmed orders within 24 hours on business days. Tracking information is generally provided within 48 hours of placing an order. These timeframes are estimates and are not guaranteed.
We reserve the right to cancel or refuse an order where we reasonably suspect fraud, unauthorized payment, incorrect pricing, product unavailability, or a breach of these Terms.
Section 6 — Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers;
- Customs processing;
- Incorrect or incomplete delivery information;
- Public holidays or weekends;
- Weather or other natural events;
- Peak-season demand; or
- Events beyond our reasonable control.
Delivery availability and charges may vary depending on the delivery address, product, warehouse, order value, and applicable promotion.
Once an order has been handed to the delivery carrier, delays caused by the carrier are outside our control. Any transfer of title and risk of loss will be handled in accordance with applicable UAE law.
For further information, please refer to our Shipping Policy.
Section 7 — Mobile and Electronic Communications
If you provide your telephone number or email address, you agree that we may contact you regarding your orders, deliveries, customer service requests, account activity, and other transactional matters.
Where required by law, we will obtain your consent before sending marketing communications.
You may opt out of promotional emails or text messages at any time by following the unsubscribe instructions included in the message or by contacting us at sales@teckwrapuae.ae.
Opting out of marketing communications will not prevent us from sending essential transactional or service-related messages concerning your orders or account.
Message frequency may vary. Message and data charges may apply depending on your mobile service provider.
Section 8 — Intellectual Property
Our Services, including trademarks, logos, product names, text, images, graphics, product reviews, videos, audio, designs, and the selection and arrangement of such materials, are owned by TeckWrap UAE, its affiliates, or its licensors.
These materials are protected by applicable copyright, trademark, and other intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not, without our prior written consent:
- Reproduce, copy, or distribute materials from the Services;
- Modify or create derivative works;
- Publicly display or perform the materials;
- Republish, download, store, or transmit website content;
- Use our content for commercial purposes; or
- Extract or reproduce product images, descriptions, or other materials.
Nothing in these Terms grants you a license or other rights in our intellectual property, Shopify’s intellectual property, or the intellectual property of any third party.
TeckWrap names, logos, product names, designs, and slogans are trademarks of TeckWrap or its licensors. Shopify’s name, logo, and related marks are trademarks of Shopify. All other marks belong to their respective owners.
Section 9 — Optional Third-Party Tools
We may provide access to tools or features operated by third parties. We do not monitor, control, or provide input into those tools.
Third-party tools are provided on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind. We are not responsible for loss or damage arising from your use of optional third-party tools.
Your use of any third-party tool is at your own risk. You should review and accept the applicable terms of the relevant third-party provider before using the tool.
Any new features or tools added to the Services will also be subject to these Terms.
Section 10 — Third-Party Links
The Services may include links to websites, services, or content operated by third parties.
We are not responsible for reviewing or evaluating third-party content, websites, products, or services. If you access a third-party website, you do so at your own risk.
We are not liable for any loss or damage arising from your access to or use of third-party websites, products, services, resources, or content. Any complaints or questions regarding third-party products or services should be directed to the relevant third party.
Section 11 — Relationship with Shopify
Our online store is powered by Shopify, which provides the e-commerce platform used to offer our products and Services.
However, purchases made through our store are made directly with TeckWrap UAE. Shopify is not responsible for any aspect of transactions between you and TeckWrap UAE, including any injury, damage, loss, or claim arising from purchased products or services.
To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with TeckWrap UAE.
Section 12 — Privacy Policy
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, Shopify may collect and process information about your access to and use of the Services. Information submitted through the Services may be processed by Shopify and other service providers located inside or outside the United Arab Emirates for the purpose of providing services to you.
Please review our Privacy Policy for more information about how TeckWrap UAE, Shopify, and our service providers handle personal information.
Section 13 — Feedback
If you submit reviews, ideas, suggestions, feedback, proposals, photographs, videos, or other content to us (“Feedback”), you grant TeckWrap UAE a worldwide, royalty-free, transferable, sublicensable, and perpetual license to use, reproduce, modify, publish, distribute, and display that Feedback for business and promotional purposes.
You represent and warrant that:
- You own or have the necessary rights to submit the Feedback;
- The Feedback does not violate the rights of any third party;
- The Feedback is accurate and not misleading; and
- The Feedback complies with these Terms and applicable law.
We are not required to keep Feedback confidential, pay compensation for it, or respond to it.
We may remove or refuse to publish Feedback that we consider unlawful, offensive, defamatory, obscene, misleading, or otherwise objectionable.
Section 14 — Errors, Inaccuracies, and Omissions
Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct errors, update information, change product details, or cancel orders if information is inaccurate, including after an order has been submitted.
Where required by law, we will notify you of any cancellation or material change affecting your order.
Section 15 — Prohibited Uses
You may use the Services only for lawful purposes. You must not use the Services:
- For any unlawful, fraudulent, or malicious purpose;
- To violate applicable UAE or other applicable laws;
- To infringe our intellectual property rights or the rights of others;
- To harass, abuse, threaten, defame, or harm any person;
- To submit false or misleading information;
- To transmit spam, junk mail, chain letters, or unauthorized promotional material;
- To impersonate another person or entity;
- To upload or transmit viruses, malware, or other harmful code;
- To collect or track the personal information of others without authorization;
- To phish, pharm, scrape, crawl, or extract data from the Services;
- To use bots, spiders, automatic devices, or unauthorized automated processes;
- To interfere with or bypass security or authorization features; or
- To restrict or prevent another person from using or enjoying the Services.
We may suspend, disable, or terminate your account or access to the Services if we reasonably believe you have violated these Terms.
Section 16 — Agents and Automated Access
You may not use software, artificial intelligence systems, bots, or other automated tools to access, use, scrape, purchase from, or interact with the Services without our prior written permission.
Any authorized automated tool must:
- Clearly identify itself as an automated system;
- Not impersonate human behavior;
- Not bypass CAPTCHAs or other security measures;
- Not conceal or misrepresent the nature of its access;
- Respect technical restrictions and access limits; and
- Stop accessing the Services if requested by us.
We may restrict or block automated access at any time.
Section 17 — Termination
We may terminate or suspend your access to the Services at our discretion, where permitted by applicable law, including if you breach these Terms.
You remain responsible for all amounts due up to the date of termination.
The following provisions will survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Section 18 — Disclaimer of Warranties
The information provided through the Services is made available for general information purposes. We do not guarantee that information on the Services is accurate, complete, or current.
Except where expressly stated by TeckWrap UAE or required by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, we disclaim all express or implied warranties, including warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot be excluded or limited under applicable UAE law.
Section 19 — Limitation of Liability
To the fullest extent permitted by applicable law, TeckWrap UAE, its affiliates, directors, officers, employees, agents, contractors, service providers, licensors, and Shopify and its affiliates will not be liable for indirect, incidental, punitive, special, or consequential loss or damage, including loss of profits, revenue, savings, data, business opportunity, or replacement costs arising from:
- Your use of or inability to use the Services;
- Your purchase or use of any product;
- Delivery delays or carrier disruptions;
- Third-party websites or services; or
- Any other matter relating to the Services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable UAE law.
Section 20 — Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless TeckWrap UAE, Shopify, and our affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable legal costs arising from:
- Your breach of these Terms;
- Your violation of applicable law or a third party’s rights; or
- Your access to or use of the Services.
We will provide reasonable notice of any claim where practical. We may control the defense and settlement of any claim, and you agree to reasonably cooperate with us.
Section 21 — Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will remain valid and enforceable.
Section 22 — Waiver and Entire Agreement
Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right.
These Terms, together with our Privacy Policy, Return and Warranty Policy, Shipping Policy, and any other policies posted on the Services, constitute the entire agreement between you and TeckWrap UAE regarding your use of the Services.
Section 23 — Assignment
You may not transfer or assign these Terms or any rights or obligations under them without our prior written consent.
We may transfer or assign these Terms and our rights and obligations without your consent where permitted by applicable law.
Section 24 — Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai.
Subject to any mandatory consumer protection rights and applicable law, the courts of Dubai, United Arab Emirates, will have jurisdiction over disputes arising from or relating to these Terms or your use of the Services.
Section 25 — Headings
Section headings are included for convenience only and do not limit or affect the meaning of these Terms.
Section 26 — Changes to These Terms
You can review the current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting revisions on our website. It is your responsibility to review the website periodically for changes.
Where required by law, we will notify you of material changes. Your continued use of or access to the Services after revised Terms are posted constitutes acceptance of those changes.
Section 27 — Contact Information
Questions about these Terms of Service should be sent to:
TeckWrap UAE
O-02, Persia Cluster
International City
Dubai, United Arab Emirates
Email: sales@teckwrapuae.ae
Phone: +971 58 533 1984
Website: https://teckwrapuae.ae/
Please have this document reviewed by a UAE-qualified legal professional before publishing, particularly to confirm the correct registered legal entity, applicable UAE consumer-protection requirements, e-commerce rules, privacy obligations, and jurisdiction wording.